Proxy not working

Setting up an external proxy can be tricky. Here are some common proxy problems encountered by Phantoms, and the solutions to help you overcome them.

  1. Geographic location of your proxy's IP address
  2. Your proxy is not working

If you're just getting started with proxies, check out How and why to use a proxy, and create your Bright Data account!

1. Geographic location of your proxy's IP address

When choosing a proxy, make sure to choose a geographic location close to your own. If it is not close enough, social networks may still become suspicious of the Phantom's login attempts. We recommend Bright Data (formerly Luminati Networks) as they have the largest IP selection in the world!

 

2. Your proxy is not working

It may be that your proxy simply doesn't work. You can test the proxy in your browser to check whether or not this is the case by adding the proxy to your computer's network settings and then trying to access the Internet to test the connection.

Once you're sure it's working with your browser, we'd recommend logging into your Facebook account with the proxy installed before using your Phantom. Don't forget to give the Phantom your updated session cookies!

(If you're using Firefox, check your browser settings to make sure it auto-detects your system proxy settings.)

  • For Mac:

Open System Preferences and go to "Network":

Mac-_system_preferences.jpg

Click on "Advanced...":

Mac-_network.jpg

Then click on the "Proxies" tab:

Mac_proxies.png

Choose "Web Proxy (HTTP)," then enter your proxy’s address and your login details:

Mac_-_web_proxy_http.jpg

Once you've clicked "OK", don't forget to also click "Apply" to save these settings!

  • For Windows:

Open "Settings":

Windows_-_settings.jpg

Then go to "Network & Internet":

Windows_-_network___internet.jpg

Click on the "Proxy" tab and choose "Manual proxy setup," switching "Use a proxy server" to "On." Enter your proxy’s address (which should look something like this: fr.proxymesh.com:31280):

Windows_-_proxy.jpg

Don't forget to hit "Save"!

When you connect to the internet, a pop-up window will ask for your proxy login details:

Windows_-_proxy_login.jpg
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