When will my card be charged?

When selecting the Phantombuster plan of your choice, you can choose monthly or annual billing.

 

If you choose a monthly subscription, you will pay the plan price up front for the month ahead. Your subscription will roll over automatically so that you will be charged on the same date each month.

The same goes for if you choose to be billed annually, but you will pay the annual price up front, which is discounted by 8% relative to the monthly price.

You can find the date of your last and next payments on your Billing page:

Billing_page.jpg

 

There's no engagement obligation with Phantombuster - you can cancel your subscription at any time by clicking on the "Cancel..." button underneath your current plan.

Just be aware that when you cancel, your account will be immediately returned to a Free Forever plan and your resources updated to match, meaning you will lose any resources associated with your current plan. For this reason, we recommend only cancelling your plan as closely as possible to your next payment date in order to make full use of what you paid for.

 

My payment failed - when will I be charged again?

If we fail to charge your card, we will automatically try again each day until a successful payment is made (or the payment has failed for 9 days in a row). So there's no need to worry if you've updated your details and nothing is changing - just be patient, it will be taken care of soon.

Was this article helpful?
0 out of 0 found this helpful