Everything you need to know about the credit card charges, currency, and VAT.
When you will be charged
If you're using our free trial, you will not be charged at the end of it unless you upgrade to a paying subscription plan. When you select a subscription plan and input your credit card details, you will be charged up front for the month (or year, if you have chosen annual billing). Your subscription will automatically continue each month until you cancel it.
When you cancel your plan, you will continue to have full access to the resources that you paid for through the end of your subscription cycle. At the end of that cycle, you will automatically be reverted to the Free Forever plan.
You can read more on when you will be charged in this article.
Our prices are displayed in US dollars, and you will be charged as such each month (or year). The prices listed do not include tax.
Your invoices will display the payment amount in US dollars, as well as your local currency. They will also display the exchange rate at the time of purchase.
If you are an individual based in a European country, you may be charged more for your PhantomBuster subscription than the prices you see on our Pricing page. This extra cost is VAT, the rate of which will be determined by the country of your address.
If you are a company based in Europe, you will not be charged VAT as long as you have entered your VAT ID on your account along with your billing details (this excludes France). If you have omitted your VAT ID from your account and have therefore been wrongfully charged VAT, please first enter it in the Workspace settings of your account before contacting our Support. You can update this information in your Org settings.
If you think this article does not address your issue, please contact Support directly. We are continuously improving, so your feedback means the world to us!