Not receiving validation email to verify account

When you first sign up to PhantomBuster, you'll need to validate your email address to show us you're a real person and not a 👻  If you don't, your account will be deleted within 72 hours.

If you haven't received your validation email, you’ll be able to request that the email be resent in the banner along the top of your account when you log in:


If you're still not receiving the email, you should be aware that it is a soft-bouncing email, which means that you'll need to make sure PhantomBuster's email domain is cleared from your spam filter to be sure you will receive it. For some more information on why emails might bounce, check out this article.

If all else fails, we'd recommend changing to another email address where you can receive the email to make sure your PhantomBuster account isn't lost!


If you think this article does not address your issue, please contact Support directly. We are continuously improving, so your feedback means the world to us!

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