Black Friday FAQ

Black Friday is finally here! We’ve created this FAQ page to address all the questions you may have. However, if you still need advice, our Support Team is ready to help you out.

What are the terms of the deal?

Here’s a quick breakdown of how the deal will work for both new and existing customers.

New users

Monthly subscription: A 30% discount for 2 months when subscribing to any plan.

Annual subscription: An accumulated discount of 44%* for 12 months when subscribing to any plan.

Existing users

Monthly subscription: A 30% discount for 2 months if upgrading to any monthly plan, or an accumulated 44%* discount for 12 months if upgrading to an annual subscription.

Annual subscription: An accumulated discount of 44%* for 12 months when upgrading within the annual plans.

*Why do we offer 44% off annual plans? This is because we already offer a 20% discount for annual plans, and this is boosted even more by the Black Friday deal.

 

When will the deal be available?

The deal will be available from Thursday, November 24, 2022 at 6PM (CET) until Wednesday, November 30, 2022 at 9AM (CET).

 

How can I get this deal?

You can activate the deal by clicking here.

 

Can I maintain my monthly subscription and benefit from the deal?

Yes, you can maintain your monthly plan and receive the discount, as long as you upgrade your subscription to a higher tier plan.

Example 1:  If you are currently on a Starter monthly plan, you could upgrade to a Pro monthly subscription and receive 30% off during the following 2 months of your subscription. 

Example 2: If you are currently on a Pro monthly plan, you could upgrade to a Team monthly subscription and receive 30% off during the following 2 months of your subscription. 

 

Can I switch from a monthly to an annual subscription to benefit from the deal?

Yes, you can switch from a monthly to an annual subscription and benefit from our deal, by maintaining your same plan or upgrading it to benefit from 12 months with a 44% discount. 

Example 1:  If you are currently on a Starter monthly plan, you could upgrade to a Starter annual subscription and receive 44% off during the following 12 months of your subscription. 

Example 2:  If you are currently on a Starter monthly plan, you could upgrade to a Pro annual subscription and receive 44% off during the following 12 months of your subscription. 

 

Can I switch to a higher plan, from an annual to a monthly subscription and receive this benefit? 

No, you will not benefit from our deal if you move from an annual to a monthly subscription. To receive the discount you need to do one of the following:

  • Upgrading to a higher plan, whilst maintaining your monthly or annual subscription.
  • Upgrade from a monthly to an annual subscription, with the same plan or higher.  

Example 1: If you are currently on a Pro monthly subscription, you could benefit from the discount upgrading to a Team monthly subscription.

Example 2: If you are on a Team monthly subscription, you could benefit from the discount upgrading to a Team annual subscription. 

 

I have an annual subscription and I want to benefit from the deal. How will the payment be calculated if I already paid for the year?

If you already have an annual subscription and want to upgrade your annual plan, the amount to pay will be prorated.

 

When does my discount apply?

Your discount will apply to your payments for the first full 2 months if you are on a monthly plan or 1 year with an annual plan, once you have subscribed/upgraded. Therefore, it will apply from your next billing period.

The discount cannot be applied to your current subscription.

 

Can I cancel my current plan to re-subscribe to the same discounted plan?

When you cancel your subscription, you’ll still be subscribed until the end of your subscription period.  If your billing period ends before Wednesday, November 30, 2022 at 9AM (CET), you’ll be able to resubscribe and benefit from our Black Friday deal.

 

Can I save this deal for later?

Unfortunately, there is no extension of this Black Friday deal. You can benefit from the discount on the dates specified, which are between Thursday, November 24, 2022 at 6PM (CET) until Wednesday, November 30, 2022 at 9AM (CET).


If you have any further questions please visit our dedicated blog article or feel free to reach out to our Support team for more information.

 

 

 

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