Need to update your invoices or add your VAT number? Here's how!
- Enter invoice details
- Change invoice details
- VAT ID
- Payment methods
- Update your credit card and change your payment details
- Delete your credit card
If you want to know where to find and download your invoices, check out this article!
Enter invoice details
Click on your name at the top right of your home screen and choose "Workspace settings:"
Here, you can enter the information and your billing details as you would like them to appear on your invoice. Be sure to enter your VAT ID if you have one!
Invoices will display the payment amount in US dollars as well as your local currency, and the exchange rate at the time of purchase.
Change invoice details
If you would like to change any of these details on your invoices, e.g. company name, you should first change the relevant field in your Workspace settings and click "Save settings." Then, contact our Support to ask for a replacement by clicking the Help button in the bottom corner of your screen.
If you have omitted your VAT ID from your account and have wrongfully been charged VAT, please first enter it in your Workspace settings before contacting our Support - we cannot refund the VAT, but we will replace your invoices so that they will display your VAT ID, and you will be able to claim the tax back.
PhantomBuster only accepts payment by credit card. Invoices will display the payment amount in US dollars as well as your local currency, and the exchange rate at the time of purchase.
Update your credit card and change your payment details
PhantomBuster only accepts payment by credit card, and you can change the card whenever you want on your Billing page by scrolling down and clicking on "Edit."
Delete your credit card
If you wish to delete the card from your account, please contact our Support from the email address associated with the PhantomBuster account.
If you think this article does not address your issue, please contact Support directly. We are continuously improving, so your feedback means the world to us!