Do you think that your cookies are not working and are expiring too often? Your session cookies should expire approximately every three months or when you manually log out of a website. If your activity rate is too high, social networks may see it as suspicious and log you out, causing your session cookies to expire. Find out how to leverage rate limits on your behalf.
Rate limits are a way for the platform to prevent abusive or excessive use of its APIs and services. A rate limit is a restriction on the number of requests a user can make to the servers within a certain time period, usually measured in minutes or hours.
When you exceed the rate limit, the platform will block your requests, which can cause your session cookies to expire.
It's important to keep in mind that if you're using multiple Phantoms to automate actions on the same account, the rate limits should be significantly reduced to distribute the actions across them.
What to do?
To prevent your cookies from expiring too often, we recommend decreasing your activity rate. One way you can do this is by spreading your Phantoms' actions across several launches throughout the day (during work hours if possible). Setting up repeated launches will make this easy for you.
You should also keep in mind the rate limits for different websites, to avoid automating too much.
By reducing your activity rate, you'll stay within the rate limits and avoid triggering cookie expiration.
You should also keep in mind the rate limits for different websites to avoid automating too much. By staying within the rate limits, you can avoid triggering cookie expiration and keep your account secure.
If you're just starting to automate, start with a similar amount of actions as you would normally do manually and slowly increase this week by week. It's important to note that these rate limit recommendations are not one-size-fits-all, and your account may have different needs or usage patterns that require different rate limits. For example, if you have a very small account with limited activity, you may not need to adhere to the same rate limits as a larger account with more activity.
Therefore, it's important to monitor your own usage and adjust your rate limits accordingly. If you find that you are getting rate-limited frequently or your session cookie expires frequently and you are not manually logging yourself out of the platform, it may be a sign that you need to decrease your rate limits to avoid triggering the social platform's automated systems. On the other hand, if you find that you are not hitting the rate limits at all, you may be able to increase your rate limits to improve your efficiency.
Check out this article for additional reference on how to protect your account.
If you think this article does not address your issue, please contact Support directly. We are continuously improving, so your feedback means the world to us!