Welcome to our Black Friday FAQ page! Whether you're preparing for Black Friday, currently shopping during the event, or even seeking post-Black Friday information, we've got you covered. We've compiled this list of frequently asked questions to address your queries. Our Support Team is ready to help if you need personalised assistance.
When can I purchase the deal?
Black Friday Deal begins on:
- Monday, 20th of November, at 6 p.m. CET.
It ends on:
- Friday, 1st of December, at 9 a.m. CET.
How can I activate the deal?
To activate your Black Friday deal: Simply visit our Billing page. All discounts are applied automatically for your convenience!
Who can purchase the plan?
New Customers and Customers upgrading from the Free plan:
Annual plan discounts:
44% off for upgrading to all Annual plans for 12 months.
Customers with an existing paid plan:
Monthly plan discounts:
30% off for 2 months when upgrading to a higher-tier plan.
(From Starter Monthly to Pro Monthly, from Pro Monthly to Team Monthly).
Annual plan discounts:
44% off when upgrading to a higher-tier plan for 12 months.
(From Starter Annual to Pro Annual, from Pro Annual to Team Annual).
Monthly to Annual plan discounts:
You’ll get 44% off when upgrading your Monthly plan to a higher-annual tier plan!
(From Starter Monthly to Pro Annual, from Pro Monthly to Team Annual).
Customers on the Team Monthly plan who upgrade to the Team Annual plan will get 30% off when they upgrade to the annual plan!
I currently have a Monthly plan and prefer to continue with Monthly payments. Can I benefit from the deal?
Yes, you can maintain your monthly plan and receive the discount as long as you upgrade your plan to a higher-tier plan.
Example 1: If you are currently on a Starter monthly plan, you could upgrade to a Pro monthly plan and receive 30% off during the following 2 months of your plan.
Example 2: If you are currently on a Pro monthly plan, you could upgrade to a Team monthly plan and receive 30% off during the following 2 months of your plan.
I am a customer with a Monthly plan and want to subscribe to an Annual plan. Can I benefit from the deal?
You can upgrade to a higher-tier Annual plan and enjoy a fantastic 44% discount for an entire year (12 months). You will pay the prorated difference between your current annual plan and the higher annual plan (with the discount applied).
Example: If you are currently on a Starter Monthly plan, you can upgrade to a Pro Annual plan (or higher) and receive 44% off for the next 12 months of your plan.
If you’re on the Team Monthly plan, upgrading to an Annual plan would save you 30%.
I have an Annual subscription, and I want to benefit from the deal. How will the payment be calculated since I already paid for the year?
If you are on an Annual plan, the deal applies to upgrades to a higher annual plan tier. You will pay the prorated difference between your current annual plan and the higher annual plan (with the discount applied).
When does my discount apply?
The discount will be applied immediately to your upcoming payments.
If you’re our customer with an existing paid plan, the 30% discount will apply for the next 2 months if you’re upgrading to the higher-tier Monthly plan or a 44% discount for the next 12 months when upgrading to the higher-tier Annual plan.
New customers get a 44% discount for the next 12 months when upgrading to Annual plans.
Customers on the Team plan get a 30% discount when upgrading from Monthly to Annual plan.
Can I save this deal for later?
You can enjoy the Black Friday deal from Monday, November 20th, at 6 p.m. CET, all the way until Friday, December 1st, at 9 a.m. CET. Don't miss out on these fantastic, limited-time discounts!
If you think this article does not address your issue, please contact Support directly. We are continuously improving, so your feedback means the world to us!