The "Missing data on queries" error means your Phantom can't find the information it needs in your Google Sheet or CSV input, usually because some cells are empty, a required column is only partially filled, or the wrong column was mapped during setup. To fix it: complete or remove incomplete rows, verify that the correct column is selected for each input field in the Phantom's Input step, then save and relaunch.
Why you're seeing this
This error means the Phantom can't find the information it needs in your Google Sheet or CSV file.
It usually happens when:
- Some cells or columns in your input spreadsheet are empty or missing details (for example, a first name without a last name).
- The wrong column was selected during setup, so the Phantom is looking in the wrong place.
- If your input looks correct, wait 15–30 minutes and retry before contacting Support. LinkedIn updates can occasionally cause transient input parsing issues.
When this happens, the Phantom pauses to avoid running with incomplete data.
How to fix it
Check your input file
Make sure each row has all the information your Phantom needs.
For example: If you're using the LinkedIn Profile URL Finder, each row in the full names column should include both first and last names (e.g., "Adam Smith," not just "Adam").
Remove or complete any blank or partial rows.
Verify your column mapping
In your Phantom's setup, under the Input step, confirm that the correct column is selected for each input field (e.g., full_name, profileUrl, company).
Save and relaunch
Once your data and column mapping look correct, save your setup and relaunch the Phantom.
Frequently asked questions
What does the "Missing data on queries" error mean?
Your Phantom can't find the information it needs in your input file. Either a row is incomplete, or the wrong column was mapped to an input field during setup.
Why did my Phantom pause instead of skipping the bad rows?
The Phantom pauses to avoid running with incomplete data, which would waste credits and produce unreliable results.
How do I know which column is mapped to which input field?
Open your Phantom's setup, go to the Input step, and check the column name selected for each required field (for example, full_name, profileUrl, company).
Can LinkedIn updates trigger this error?
Rarely, yes. LinkedIn occasionally updates its code in ways that temporarily affect how input data is processed. If your file looks correct, wait a short while and retry before escalating.
Do I need to delete rows with missing data, or can I just leave them?
Either works: remove them, or complete the missing fields. Leaving blanks in required columns will continue to trigger the error.
If the error keeps showing up
If you've checked your sheet and setup but still see the message, get in touch with our Customer Care Team.