Deleting Your PhantomBuster Account

October 31, 2024 13:10

This article explains the steps to delete your PhantomBuster account and what you need to know based on your account type.

How to delete your account

To delete your PhantomBuster account, follow these steps:

Back up your data: Before proceeding with account deletion, ensure that you back up any important files. Once your account is deleted, all associated data will be permanently erased and cannot be recovered.

⚠️ Account deletion is a permanent action. Be sure to save any necessary data before requesting deletion.
Contact Support: Email our Support team at support@phantombuster.com or click the Support button at the bottom-right of your screen to request the deletion of your account.

⚠️ Important: Use the email linked to your PhantomBuster account to avoid any delays.
Confirm your request: After reaching out to Support, you'll receive a confirmation request via email. Your account and all associated data will only be deleted once you've confirmed the deletion through this email.

Before you delete your account, here are some things to keep in mind based on your account type:

If you're on the 14-day free trial, you won't be charged during or after the trial period.
Once the trial ends, your account will automatically be switch to the Free plan unless you decide to subscribe to a paid plan.

If you are on the Free plan, you can keep your account open at no charge. There's no need to delete your account unless you want to.
You can upgrade your account at any time.

If you have an active paid subscription, you must cancel it before requesting to delete your account.
Please note that deleting your account is a permanent action and cannot be undone. Once deleted, your account and all associated data will be permanently erased.

You can contact Support at any time for additional details on your PhantomBuster workspace.