This guide will help you troubleshoot and resolve issues if you haven’t received your validation email when signing up for PhantomBuster.
⚠️ Remember to confirm your email within 72 hours, or your account will be automatically deleted.
How to resend the validation email
If you haven’t received your validation email, you can request it again:
- Log in to your account.
- Click on the red banner at the top of your workspace to resend the account validation email.
Check your spam and filters
Validation emails may soft-bounce if they’re filtered by your spam settings. Make sure that PhantomBuster emails are allowed through your spam filter.
- Add noreply@phantombuster.com to your contacts to avoid future issues.
💡Learn more about the difference between soft and hard-bounced emails.
Still not receiving the email?
If the problem persists, try changing your email address in User Settings to ensure you can receive the validation email and continue using PhantomBuster without interruptions or contact Support.
Related guides
How to Choose The Right Phantom or Flow
How to Find and Use Session Cookies
How to Chain Phantoms and Flows to Create Automated Sequences
How To Set Up a Shared Workspace
You can contact Support at any time for additional details on your PhantomBuster workspace.