Selected an annual plan by mistake? How to switch to monthly and request a refund

If you intended to subscribe to a monthly plan but were charged for the annual plan, you can request a refund within 30 days of the charge.

Steps to request a refund
1. Go to your Billing page in your PhantomBuster account

2. Cancel your annual plan to stop future charges

3. Contact the Customer Care Team via the widget to request a refund

Once your refund is processed, you can subscribe to the monthly plan you wanted.

What to expect:
- If no resources were used, you'll get a full refund. If some were used, one month at the standard monthly price is deducted and the rest is refunded.
- Refunds are typically processed within 7-10 business days. 
- A credit note will be provided for your records.