How to Use the Instagram Story Viewers Export

Before you start

• This Phantom can only extract viewers from your current active stories. Once your stories expire, their viewer data cannot be retrieved.

Step 1: Connect your Instagram account

To let the Phantom act on your behalf:

1. Install the PhantomBuster browser extension and connect your Instagram session in one click.
2. If you’re not using Chrome or Firefox, you can retrieve your session cookie manually (see our cookie guide).

Step 2: Configure your results

1. Name your results file (optional)

   • You can customize the file name.

     If you rename the file between launches, the Phantom will create a new results file and start processing inputs from scratch.

2. Fields to keep (optional)
   • Export only the fields you care about by listing them (comma-separated).
     Example: profileUrl, displayUrl, pubdate.
   • This generates a second CSV file with just those fields.
   • Learn more in our guide: Customize how your Phantom results files are saved.

Step 3: Select launch frequency

Choose how often the Phantom should run:

1. Launch manually: Start the Phantom yourself whenever you need.
2. Launch once at a specific time: schedule a one-time run at a set date and time.
3. Launch repeatedly: schedule regular runs (e.g. once per day, several times during working hours).
4. Launch after another Phantom: chain automations together so this Phantom starts right after another finishes.
5. Advanced scheduling: customize the exact minutes, hours, days, or months when the Phantom should run.

→ For a complete walkthrough of scheduling options, see our guide to scheduling Phantoms automatically.

Step 4 (Optional): Advanced settings

Advanced settings are available if you want to fine-tune how your Phantom runs, but by default they’re already optimized for most use cases.

We recommend leaving them as they are unless a guide specifically instructs you to change something.

→ For a detailed overview of all advanced options (like execution limits, retries, email notifications, proxies, webhooks, and file management), see our Advanced settings guide.

Launch and results

When you’re ready:

1. Click Launch to start your Phantom.
2. Once it finishes, open the Results tab in the Phantom console to see the data collected.
3. Download your results as a CSV or JSON file.

→ To learn how to export your data to Google Sheets, integrate with other tools, or reuse it in more automations, check our Access and Export your Phantom Results guide.

Export and input limits on the Free plan
If you’re on the Free plan or Free trial, some features are limited:
- CSV exports include only the first 10 rows of results.
- CSV download links (for dynamic viewing in Google Sheets or integrations) are not available.
- JSON exports are not available.
- CSV upload as an input method is not supported.
To unlock all features, you’ll need to upgrade to a paid plan.

What you give (Input) and What you get (Output)

This section gives you a detailed breakdown of everything you need to provide to run this Phantom, and everything you’ll receive once it completes.

What you give (Input)

What you get (Output)

Tips and troubleshooting

Common pitfalls

• Expired stories: This Phantom only works with stories currently live on your account. Once they disappear, their viewer lists can’t be retrieved.

If you run into errors or account issues

• Check how to troubleshoot your phantom using Logs.
• Browse the Fix Issues & Troubleshoot Errors section for solutions to common problems.
• Review our Automation Rate Limits by Platform guide.
• Check our Best Practices for Social Media Automation guide.

Suggested automations

• Instagram Profile Scraper → Enrich your story viewers with emails, bios, and follower counts.
• Instagram Followers Auto Follow → Build engagement by following people who regularly view your stories.
• Instagram Story Auto Watcher → Complement this Phantom by watching stories from those same profiles.