How to Use the Instagram Post Commenters Export

Before you start

• Awareness of usage best practices:
  • Keep runs moderate and spread them during office hours.
  • For safety, avoid extracting too many comments at once, as Instagram may restrict visibility in browser view.

Step 1: Connect your Instagram account

To let the Phantom act on your behalf:

1. Install the PhantomBuster browser extension and connect your Instagram session in one click.
2. If you’re not using Chrome or Firefox, you can retrieve your session cookie manually (see our cookie guide).

Step 2: Provide your post URLs

You can provide inputs in any of these formats:

1. Paste a single Instagram post URL.
2. Provide a Google Sheet with a list of Instagram post URLs (make sure it’s shared with “Anyone with the link”).
3. Upload a CSV file with a list of Instagram post URLs (make sure it’s publicly accessible, and note that CSV upload is only available on paid plans).

→ If you’re using a spreadsheet, the Phantom defaults to the first column (A). To use a different column, enter the column’s header name in the field “Name of column containing post URLs.”

Step 3: Configure comment extraction

Fine-tune how much data to collect per launch:

1. Number of comments to extract per post (optional):
   • Default = all available comments.
   • Enter a limit if you only want part of the list.
2. Number of posts to process per launch (optional):
   • Default = 10.
   • If left empty, the Phantom will attempt to process all posts in one launch.

Result file settings (dropdown in setup)

1. Name your results file (optional)

   • You can customize the file name.

     If you rename the file between launches, the Phantom will create a new results file and start processing inputs from scratch.

2. Fields to keep (optional)
   • Export only the fields you care about by listing them (comma-separated).
     Example: comment, likeCount, commentDate.
   • This generates a second CSV file with just those fields.
   • Learn more in our guide: Customize how your Phantom results files are saved.

Step 4: Select launch frequency

Choose how often the Phantom should run:

1. Launch manually: Start the Phantom yourself whenever you need.
2. Launch once at a specific time: schedule a one-time run at a set date and time.
3. Launch repeatedly: schedule regular runs (e.g. once per day, several times during working hours).
4. Launch after another Phantom: chain automations together so this Phantom starts right after another finishes.
5. Advanced scheduling: customize the exact minutes, hours, days, or months when the Phantom should run.

→ For a complete walkthrough of scheduling options, see our guide to scheduling Phantoms automatically.

Step 5 (Optional): Advanced settings

Advanced settings are available if you want to fine-tune how your Phantom runs, but by default they’re already optimized for most use cases.

We recommend leaving them as they are unless a guide specifically instructs you to change something.

→ For a detailed overview of all advanced options (like execution limits, retries, email notifications, proxies, webhooks, and file management), see our Advanced settings guide.

Launch and results

When you’re ready:

1. Click Launch to start your Phantom.
2. Once it finishes, open the Results tab in the Phantom console to see the data collected.
3. Download your results as a CSV or JSON file.

→ To learn how to export your data to Google Sheets, integrate with other tools, or reuse it in more automations, check our Access and Export your Phantom Results guide.

Export and input limits on the Free plan
If you’re on the Free plan or Free trial, some features are limited:
- CSV exports include only the first 10 rows of results.
- CSV download links (for dynamic viewing in Google Sheets or integrations) are not available.
- JSON exports are not available.
- CSV upload as an input method is not supported.
To unlock all features, you’ll need to upgrade to a paid plan.

What you give (Input) and What you get (Output)

This section gives you a detailed breakdown of everything you need to provide to run this Phantom, and everything you’ll receive once it completes.

What you give (Input)

What you get (Output)

Tips and troubleshooting

Common pitfalls

• Using a private spreadsheet (make sure it’s set to “Anyone with the link”).
• Video posts: This Phantom does not work with video content.
• Comment visibility: The comments available in Instagram’s web version (used by the Phantom) may differ from those shown in the mobile app.
• Expecting “all comments” when only recent ones are visible: Instagram may not display older or hidden comments in the web version.

If you run into errors or account issues

• Check how to troubleshoot your phantom using Logs.
• Browse the Fix Issues & Troubleshoot Errors section for solutions to common problems.
• Review our Automation Rate Limits by Platform guide.
• Check our Best Practices for Social Media Automation guide.

Suggested automations

• Instagram Profile Scraper → Enrich the commenters you’ve collected with full bio, followers, and posts data.
• Instagram Auto Follow → Automatically follow the profiles that have commented.
• Instagram Auto Liker → Engage with commenters by liking their posts to build familiarity and maintain visibility.